An anesthesiology department leads culture change at a hospital system level to improve quality and patient safety.

TitleAn anesthesiology department leads culture change at a hospital system level to improve quality and patient safety.
Publication TypeJournal Article
Year of Publication2011
AuthorsFleischut PM, Evans AS, Faggiani SL, Lazar EJ, Kerr GE
JournalAnesthesiol Clin
Volume29
Issue1
Pagination153-67
Date Published2011 Mar
ISSN1932-2275
KeywordsAnesthesia Department, Hospital, Attitude of Health Personnel, Communication, Electronic Health Records, Humans, Leadership, Medical Errors, Medical Staff, Hospital, New York City, Organizational Culture, Patients, Physicians, Professional Role, Quality Improvement, Safety Management
Abstract

At New York-Presbyterian Hospital, Weill Cornell Medical Center, an innovative approach to involving housestaff in quality and patient safety, policy and procedure creation, and culture change was led by the Department of Anesthesiology of the Weill Medical College of Cornell University. A Housestaff Quality Council was started in 2008 that has partnered with hospital leadership and clinical departments to engage the housestaff in quality and patient safety initiatives, resulting in measurable improvements in several patient care projects and enhanced working relationships among various clinical constituencies. Ultimately this attempt to change culture has found great success in fostering a relationship between the housestaff and the hospital in ways that have and will continue to improve patient care.

DOI10.1016/j.anclin.2010.11.003
Alternate JournalAnesthesiol Clin
PubMed ID21295760